FAQs
Q: Why should I hire a professional window cleaning service?
A: Professional window cleaning services can provide a thorough and efficient cleaning that's hard to achieve with DIY methods. Not only can they reach high and hard-to-access areas safely, but they also have the right equipment and cleaning solutions to ensure your windows are spotless and streak-free. Plus, hiring a professional service can save you time and hassle, and can even help extend the lifespan of your windows.
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Q: How often should I have my windows cleaned?
A: This depends on a variety of factors, including the location of your property, the climate in your area, and the amount of foot traffic or pollution near your windows. In general, we recommend having your windows cleaned at least once or twice a year, but some properties may require more frequent cleaning.
Q: Do you offer any other cleaning services?
A: Yes, in addition to window cleaning, we offer a variety of other cleaning services, including pressure washing, gutter cleaning, solar panel cleaning, cobweb removal and soft washing. Contact us to learn more about our services and pricing.
Q: How do you clean windows?
A: Our team of professionals uses a combination of specialised equipment and techniques to safely and effectively clean windows. This includes using environmentally friendly cleaning solutions, squeegees, and other tools to remove dirt, grime, and other buildup from windows.
Q: Is your cleaning process safe for my property?
A: Yes, our cleaning process is safe for your property. We use only safe and environmentally friendly cleaning solutions, and we take great care to protect your property during the cleaning process.
Q: Do you offer interior and exterior window cleaning?
A: Yes, we offer both interior and exterior window cleaning services. We can clean windows on any floor of your property, and we take great care to protect your furniture and other belongings during the interior cleaning process.
Q: What happens if I'm not satisfied with the results of the cleaning?
A: We prioritise customer satisfaction, and we will work with you to ensure that you are happy with the results of the cleaning. If for any reason you are not satisfied with the service, please contact us immediately so that we can arrange to fix the problem.
Q: How do I schedule a window cleaning appointment?
A: To schedule an appointment, you can contact us by phone, email or our online booking form. We will work with you to find a convenient time for the service, and we will provide you with a free quote for our services.
Q: Are your window cleaners insured?
A: Yes, all of our window cleaners are fully insured for your peace of mind. We understand the importance of safety and liability, which is why we take all necessary precautions to ensure our employees are protected and our clients are covered in case of any accidents or damages.
Q: Do you clean windows on high-rise buildings?
A: Yes, we offer window cleaning services for both residential and commercial buildings up to five stories. Our team is equipped with the necessary safety gear and training to work at heights, and we adhere to strict safety protocols to ensure a safe and efficient cleaning.
Q: How do you price your window cleaning services?
A: Our window cleaning services are priced based on various factors, such as the size and number of windows, the level of difficulty and accessibility, and any special requests or requirements. We are happy to provide a free quote based on your specific needs.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit cards, bank transfers, and cash. Our payment process is secure and convenient, and we'll provide you with a detailed invoice for your records.